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FAQ's

Quality and Environmental Policy

ARTIEM Hotels' mission is to inspire people to be happy. 

We are aware that in order to achieve our goal we need a team of people with kindness and integrity, who transmit joy, who share the healthy lifestyle we propose and who are capable of turning service into a unique experience. We value all these qualities in our collaborators and at the same time we promote an environment of mutual respect and personal growth. 

Our philosophy is embodied in the Wellness / Well-being approach that aims to provide the feeling of physical and mental well-being, through a wide variety of activities and services. With this same spirit, we are investing in the improvement of our facilities and incorporating all the necessary elements to make the stay in our hotels a rewarding experience. 

We believe that the Environment / Aportam that surrounds us is a value in itself, worthy of being preserved. For this reason we have adopted active policies in its defense and we strive to make known its immense possibilities. Our commitment extends to the community in which we live, with which we are building new avenues of collaboration. 

For all these reasons, we are committed to: 

  • Establish and regularly review our quality and environmental objectives, in order to achieve increasingly demanding goals. 
  • Comply with legal and other requirements 
  • Take care of our environment by using sustainable materials and work procedures. 
  • Implement a culture of circularity in our operational processes. 
  • Optimize the management and control of waste generated by the establishment.  
  • Reducing the consumption and use of natural resources.  
  • Establish the necessary training programs to promote an environmentally friendly attitude among our personnel.  
  • Continuous improvement of the quality and environmental management system. 

 

We will periodically publish a new sustainability report in which we will list the actions carried out and the progress achieved in this area.